Bloemfontein's R50 million international business process outsourcing and off-shoring (BPO&O) hub is now operational.

In March, the city of Bloemfontein, or Mangaung as it is also known, announced it would host the BPO&O hub within the next five months.

Titled the Re Hodisa Muruo project, the centre is aimed at improving service delivery, stimulating local economic development and accelerating the city's readiness for the 2010 World Cup.

“We are looking forward to standardisation of service, service quality enhancement, efficiency and effectiveness, all at a high level of productivity provided by highly-skilled employees. This will also bring about transparency and accountability. In short, it will bring a high quality of services to the community within the community,” says Amos Goliath, acting city manager of Mangaung.

The project is a partnership between the city, Fujitsu Services, UniNet Communications, Cisco and Microsoft.

Full Sory: http://www.itweb.co.za/index.php?option=com_content&view=article&id=26107:bpo-hub-opens-doors&catid=69:business&Itemid=58