A press conference was held in Bloemfontein, by Mangaung local municipality, Fujitsu Services, UniNet Communications, Cisco and Microsoft SA, to launch an initiative expected to see the region increase the skills of its citizens and improve the services offered to them, while making it an attractive destination for business investment.

Fujitsu has been tasked with the establishment of a central contact centre as a starting point in launching a business process outsourcing and off-shoring (BPO&O) centre in Bloemfontein CBD. This centre will offer a range of services to the public and private sectors, for both local and international customers.

“Improving Mangaung's service delivery within the municipal area requires a central service centre, staffed by suitably qualified personnel,” says Elvin de Kock, MD of Fujitsu Services. “We will positively contribute to the economic outlook of the region by establishing a capability to train up-and-coming young people to work at the centre and at the BPO&O hub. To facilitate the success of the services venture, Fujitsu Services is investing R7.2 million in Mangaung's infrastructure, as well as R3.5 million in training over five years.”

Full Story: http://ww2.itweb.co.za/office/fujitsu/0904300810.htm